Your Rights

Over the years Trivellato has made transparency a banner: offering its customers a unique degree of protection, guarantee, assistance and consulting. With a sole objective: allow you to choose without worries or preoccupations. From this vocation is born the “Manual of customers' rights”: a clear instrument with which you can measure our promises. Safe from any surprises.

1) RIGHT TO CHOOSE

  Between the Mercedes-Benz prestigious commercial and industrial range, the world of Smart and that of Mitsubishi. And more, a great nearly new used car center with the best bargain buys of all brands.

2) RIGHT TO TRY

  Always, whether for the new or used vehicles. Between the idea and its realization, an important test which influences definitively the final choice.

3) RIGHT TO CONVENIENCE

  Trivellato is easy to reach: with 9 bases and a used car center it is Northern Italy's largest and most capillary structure. For assistance, the 8 to 18 opening meets everybody's needs.

4) RIGHT TO TRANSPARENCY

  Price, color, accessories, conditions of sale, delivery terms: everything is put down black on white. This way there are no surprises, only clarity.

5) RIGHT TO CONSULTANCY

  Before, during and after. The Trivellato customer receives expert technical consulting, guidance to the purchase, suggestions how to best make up and manage the company fleet, assistance and advice for the registration and insurance.
 

6) RIGHT TO SAVE

  After the choice, the sales consultants suggest ways of making use of customized purchase formulas, leasing and long-term hire.

7) RIGHT TO PEACE OF MIND

  After the purchase. The guarantees offered by Trivellato cover the customer from any problem tied to the vehicle, in good time and competently.

8) RIGHT TO SERVICE

  Pre and post sales service of the highest level guaranteed by a staff of professionals who are continuously updated. The customer will never be alone but will always have on his side the force of a great and serious organization.

9) RIGHT TO HONESTY

  It's not an acronym or made up name. Trivellato is a surname that is represented proudly and safeguarded by clear and loyal behavior, because today as never before there is a need for credibility and honesty.

10) RIGHT TO PRIVILEGE

  Trivellato's customers are the protagonists of special events such as driving lessons in safety, driving on ice, racing circuit driving and motoring events. All occasions to share the passion for motors, speed and road safety.
© TRIVELLATO S.p.A. - Societá Unipersonale - Sede in Via degli Avieri, 8 - 36040 TORRI DI QUARTESOLO (VI)
Capitale sociale Euro 1.548.000,00 i.v. - P.IVA / Codice Fiscale / Registro Imprese di Vicenza n. 01656520242